ⅠFAQ of product of chemical industry
1 What’s your delivery port?
Normally: Shanghai Seaport or Nanjing Airport.
2 What kind of payment term you accept?
Normally: L/C at sight , T/T
ⅡFAQ of product of Custom Synthesis
1 How long is the delivery time?
Normally goods will be delivered within 14-60 days after payment
.
2 Do you accept OEM service?
Yes, but it depends on MOQ.
3 What kind of payment term you accept?
Normally:
1) If total contract value less than USD 1000.00: 100% Western Union in
advance after receiving Purchasing Order (P/O).
2) If total contract value less than USD 10,000.00 : 100% T/T in advance
after receiving P/O.
3) If total contract value more than USD 10,000.00 : 50% T/T in advance
after receiving P/O and 50% T/T after receipt of BL copy. Or irrevocable LC is
acceptable.
4 What’s your delivery port?
Normally: Shanghai Seaport or Nanjing Airport
5 What kind of documents will be sent to customers (T/T or
L/C)?
1) Bill of Lading on 3 originals and 3 copies;
2) Commercial Invoice in 1 original and 2 copies;
3) Packing List in 1 original and 2 copies;
4) Certificate of origin issued by Chamber of Commerce in 1 original and 2
copies;
All documents will be sent within 7 working days after shipment via
EMS/DHL/TNT.
6 How long is the warranty time of the products?
The free warranty time of our products is 1 year.
7 How long can we get reply from you via e-mail/telephone/fax and so
on?
Normally we will reply you within 1day after receive your email or fax or
tel.